1) Google My Business Profile
Make a profile on Google My Business. Even for offline shopping a lot of people use Google to get information about the stores nearby. Making a profile on Google My Business will give your business huge visibility.
2) Social media profile
Creating social media pages for your business is very important. You can use popular social media like Facebook, Instagram, and Pinterest. Regularly post on these social media and request your customers to follow your page. Using social media can give you a wide range of customers and can also make them aware of new services or products offered.
3) Rating sites
- A screenshot from 1) Tripadvisor India 2) Yelp.com
Getting a rating is very important for a local business because it will make your business look superior compared to your competition. Besides that, you can also make a profile on sites like Tripadvisor, Yelp, and Facebook. Collect priceless feedback and testimonials.
4) Ask customers for review
If your business is getting a lot of positive reviews it is a blessing, as a positive review is one of the primary metrics of google. It increases your chance of getting discovered and it also ranks your business on Tripadvisor, Yelp, Facebook, Mybusiness, etc.
5) Respond to a negative review
Responding to a negative review can help you generate more reviews. It shows business owners are listening and you can and you are ready to fix their problem so you are also encouraging other customers to visit your store. Therefore form a structure and try to reply to most of the negative responses.
Bonus tip– Built a report based on feedback and source.